• An industry specialist in ATM simulation with broad experience in tower, approach and en-route air traffic control, as well as military aerodrome operations and fighter control in many differing geographic locations.
• An experienced senior manager for an Air Navigation Service Provider, proficient at leading multi-cultural teams through to high performing and reliable deliveries. Has successfully lead ATM engineering and operations teams and Information Technology teams operating, maintaining and developing complex ATM and IT systems supporting business critical functions.
• Commercial and business development experience, with a focus on ensuring that contracts are fit for purpose, whilst concurrently delivering value for all parties.
• Drives requirements generation opportunities, innovation and development. High customer satisfaction is an ongoing focus, which has often resulted in profitable revenues and long term commercial relationships.
• Drives the development of any organisation he works with, has strong experience in change management and organizational design.
• Business process focused, has led the development of departments through to maturity levels of compliance that comply with corporate and independent auditing standards whilst also ensuring operational efficiency.
• An advocate of change management techniques; applies recognised project management and systems engineering processes for all technical ATM activities, from concept design to requirements definition, system testing, end user training through to the operational delivery of new systems with complete life cycle maps and vendor support contracts.