Co-founder (Since 2015) COEOS Technologies, Neuilly-sur-Seine/Alger
COEOS develops mobile applications and websites for its customers and for itself.
Highlights & Achievements
§ Building the operational processes
§ Leading the technology
· Technology roadmap definition
· Management of subcontractors and teams for web/mobile development
· Infrastructure design and deployment
Pre – Sales and Consulting Director (2014) BISNODE France, Issy-les-Moulineaux
Member of the executive committee of Bisnode France responsible for business development and consulting services. Bisnode France is one of the leaders in France’s CRM landscape. Its services ranges from defining its clients’ digital strategy to implementation through data broking, Marketing Automation software, DMPs, email campaigns management, etc.
Highlights & Achievements
§ Transformation of Bisnode France to address a situation of declining revenue and profits:
· Contribution to establish the company strategy (Market position, HR policy, product roadmap) and set up organization (established roles & responsibilities, departments, processes, knowledge management etc.)
· Change management
· Creation and management of a new pre-sales and consulting department (account plans, client intimacy development, clients’ needs and environment analysis, proposal production, negotiation, digital strategies consulting)
· Coaching and guiding of Sales Director to carry out complex sales
§ Business development: €7 million of contracts from complex deals
Telecom & Media Pre-Sales Director (2011 – 2014) ALTRAN Telecom&Media, Paris
Managed the transformation of Altran’s Telecom & Media Division (France) to implement new market strategy and position – managing complex and high revenue deals.
Altran is a global leader offering innovation and high-tech engineering consultancy solutions to national and international clients. Altran’s mission is to provide strategic guidance and work with clients to create and develop new products and services to achieve their business goals.
Highlights & Achievements
§ Transformation of Altran Telecom & Media Division (France), to address situation of declining revenue and profits: evolved from a time & material business model to a model of managed services, fixed-priced projects and consulting services
· Set up organization (established roles & responsibilities, departments, processes, etc.)
· Change management
· Creation and management of a new pre-sales department (account plans, client intimacy development, clients’ needs and environment analysis, offers design and architecture, proposal production, negotiation)
· Coaching and guiding of Sales Directors to carry out complex sales
§ Business development
· 100% Division transformation to manage complex deals
· Contracts from complex deals: €30 million
· Frameworks agreements: equivalent of €40 million potential
§ Led the community of mobile services consultants within ALTRAN
· Established knowledge management capabilities
· Developed and maintained consultants’ network with expertise in mobile services
· Led the ideation for mobile services as new business opportunities for Altran such as a “Museum as a Service” solution (mobile multimedia guide for museums) or an m-commerce solution
§ Defined and launched a research program on Customers’ Quality of Experience
Telecom & Media Senior Consultant (2006 – 2011) ALTRAN Telecom&Media, Paris
Deploying added value consulting services for clients in the telecommunications and media industry.
Highlights & Achievements
§ Conducted and successfully completed international programs / projects and various initiatives, from ideation to realization, covering portfolio strategies, product design and implementation, technology strategy/planning and rollout, etc. for different telecommunications operators (Bouygues Telecom, SFR, Orange) in the following areas:
· Networks evolution/transformation (2G/3G/4G, LAN/WAN, FTTx) & Mobile data services (VoD, Blackberry, xMS/email messaging, mobile data plans, etc.)
· Digital content e-commerce business
· Converging cloud based services
· Use of social networks for brand and sales development
§ Developed the IS strategic roadmap (BSS / OSS) for Orange France for the next 5 years, including enabling local solutions to competition, FTTx deployment, yield management, monetization of different mobile data service levels, etc.
§ Defined and implemented transformation of processes and governance for Orange’s Game Division in light of its specific e-commerce business approaches including change management implementation.
R&D Engineer, Orange Labs (2003 – 2006) FRANCE TELECOM, Lannion
Directed research on multimedia protection to enable digital content distribution within a French research program (consortium of French companies and universities)
Highlights & Achievements
§ Conducted various activities related to content distribution value chain
§ Carried out research and analysis on digital content protection technologies
§ Developed new methods to trace and protect digital content
§ Led work on simulation and proof of concept
