Ten years of experience in commercial and strategy management roles at British Airways, including playing an integral part in the formation of the Atlantic Joint Business with American Airlines and Iberia, developing sales roles, processes and strategy to optimise revenue synergies. International experience, worked in London and New York, with extensive over-seas travel to sales offices and airline partners. Re-designed sales operations processes to deliver improved speed to market. Led design and delivery of an over-hauled short-haul customer proposition to improve RASK. Led the implementation of the new distribution strategy across International Airlines Group carriers.
Built reputation as someone who could take a different approach and deliver change. Effective public speaker and engaging leader.
Currently studying a full-time MBA, graduating in September 2017.